***** migrating account without permission

I am still waiting on a CONSULTANT OF VODACOM TO PHONE ME NP KRUGER MY CELLPHONE *** I AM HAVING A CONTRACT WITH YOU. YOU MIGRATED MY ACCOUNT 3TIMES WITHOUT PERMISSION SO COMMITTING *****.I TOLD YOU LAST YEAR AUGUST IF YOU TOUCH MY ACCOUNT AGAIN WITHOUT PERMISSION I WILL OPEN A ******** CASE AGAINST YOUR COMPANY. BIG SURPRISE AGAIN FEBRUARY 2022 GUESS WHAT YOUR COMPANY DID IT AGAIN. I HAVE BEEN CALLING YOUR CALL CENTERS TALKING TO I DON'T KNOW HOW MANY CONSULTANTS PROMISING TO CORRECT THIS. I SPOKE TO TEAM LEADERS ALSO MAKING PROMISES. I SPOKE TO A BRANCH THE ASSISTANT MANAGER TELLING HER TO REPORT THIS TO A AREA MANAGER ALSO LEFT MESSAGES FOR THE BRANCH MANAGER...GUESS WHAT NO CORRECTION NO REFUND I DIDN'T ASK FOR A UPGRADE NEITHER DID I WANT A UPGRADE. MEANING YOUR COMPANY COMMITED ***** AND TAKING EXTRA MONEY OUT OF MY ACCOUNT WITHOUT PERMISSION. MY CONTRACT ENDS THE END OF OCTOBER I WANT THIS CONTRACT TO BE ENDED WITH IMMEDIATE EFFECT WITHOUT PENALTY FEES ON THE BASIS OF *****. IF I DON'T GET A RESPONSE BY MONDAY I WILL PERSUE WITH LEGAL ACTION ON THE BASIS OF ***** ALSO WITH NO CORRECTION ON MY ACCOUNT AND MY MONEY TO BE REFUNDED😡😡💥💥