***** - Lap Top added to my contract

in May 2014 I asked Vodacom The Glen if I could suspend my account as I was going overseas indefinitely, No, they said, Within days of me leaving, a Lap Top was added to my account/contract. I queried the the Lap Top Installment when I returned to SA. I was asked to supply proof as to not being in the country, plus copies of ID, bank account and an affidavit. I did this, after sometime, contacted them and was told they were dealing with it as *****. I heard nothing, phoned again this time getting a Ref. No. S3-8UB4K-KSOIE, and was asked to resend all documents, I did. I heard nothing..., phoned again and was told that the inquiry was stopped awaiting documents. I have received and read receipts for each time I had sent them, I gave the man dates and times of sending. I received an email yesterday asking to resend all AGAIN. In the meantime I am still being debited for the damn Lap Top! This is NOT my problem, why am I still paying for something I did not sign for, they must refund me the 10 months installment PLUS interest, and find out who's getting a Lap top without paying for it!!!!! I am stopping my debit order and will pay what I owe with an EFT! But I want a refund/crdit now