***** is not a serious matter for Vodacom

***** has been committed on 3 of my simcards to the value of just under R19 000-00. It started at the beginning of December. Numerous calls have been made, requests to speak to a managers/team leaders falls on deaf ears, and the Forensics dept has not phoned me back once in 6 weeks time... REALLY??? How urgent is this? Apparently not urgent or important at all... In the meantime I have to buy additional data and airtime while paying for contracts that I cannot use as it is blocked.<br> <br> SECONDLY: I have a 2GB (daytime) + 2GB Night Owl Wifi contract. So in November the daytime data ran out, but the night owl data balance stood still on exactly 1.7GB for the whole month even though I was connected after 12 o'clock. Please investigate...?