NS
Nolitha S
1 reviews | Active since Nov 2017
02 Jul 2020, 09:44
***** in this difficulty we are facing as a country
I received this message on my email
Acc No: VOD14636 Acc: Vodacom SA I*** 28554.26 Urgent Notice! Vodacom Service Provider has listed your name on ITC, To clear your credit record, settle your account today, Contact Ncube INC today , Contact no ***,Whatsapp *** or email ***. Bank Institute : FNB BANK Branch Number : 253305 Account number : *** Reference Number : VOD14636
I don't have a vodacom account and I never had one before... I never even app**** for an account at vodacom... Please fix this... They also have my account number.
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Replies (2)
Vodacom's replyOfficial
02 Jul 2020, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2020, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NS
Nolitha S's updateReviewer Update
26 Nov 2020, 09:22I sent all the required documents to vodacoms ***** department on the 22nd of September, that is 2 months ago but this issue is still not solved. I receive threatening messages every day from Ncube INC. My record is probably damaged now because of Vodacoms negligence. This thing is frustrating and irritating because I was planning to buy myself a house but I won't be able to because of vodacom.
NS
Nolitha S's update26 Nov 2020, 09:22
Reviewer Update
I sent all the required documents to vodacoms ***** department on the 22nd of September, that is 2 months ago but this issue is still not solved. I receive threatening messages every day from Ncube INC. My record is probably damaged now because of Vodacoms negligence. This thing is frustrating and irritating because I was planning to buy myself a house but I won't be able to because of vodacom.