MJ
Marius J
1 reviews | Active since Jan 2015
23 Feb 2023, 23:25
***** in my name!
I was just sent an Invoice from VODACOM for a contract that was opened in my name, I cancelled my account more than 5 years ago with them. I will never go back to them because they are too expensive. Now they send me an invoice for over R2000 that I have to pay before the end of the month. They kept my details on record even after I closed my accounts, Surely this is against the Protection of personal information act, and secondly, this account was opened without all the relevant checks. I want some feedback Immediately!!!!
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Replies (1)Vodacom's replyOfficial
24 Feb 2023, 07:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Feb 2023, 07:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
