SG
Shelley G
1 reviews | Active since Jan 2016
30 Aug 2021, 08:53
***** - I did not subscribe to Be Stress Free
Received an Sms yesterday to say I subscribed to Be Stress Free. Free for 1 day and R7 thereafter taken from my Vodacom account. I DID NOT subscribe. Bi can not speak to anyone at Vodacom and Toby doesn't give an option to speak to an operator or resolve this issue. How do I block this, I'm nervous to click on the link in the Sms. Please contact me urgently and block this from taking my airtime as it is *****.
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Vodacom's replyOfficial
30 Aug 2021, 09:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2021, 09:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team