RT
Roseman T

1 reviews | Active since Sept 2016

08 Sept 2016, 10:02

***** from vodacvom consultant

<p>consultant from Vodacom manupilated me to swicth my cellphone so that they can do a sim swap with my number so that they can get access to my cellphone banking. After that did that they used about R. 9300.00 from my account using cellphone banking. I have enquired with them but I am yet to recieve my money back.</p> <p>I have opened a case with the local police station but they are also dragging thier feet with this matter. I am looking to get urgent help that I require from hellopeter. Vodacom should ensure our numbuers are safe as they hold a key to our banks and must not hire staff that will use our numbers for ***** purposes</p>

0
Replies (2)
Vodacom
Vodacom's reply08 Sept 2016, 11:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

RT
Roseman T's update08 Sept 2016, 18:38
Reviewer Update

Thank you for but it was not a watsaap message, it was a number from vodacom.