NS
Nolitha S
1 reviews | Active since Nov 2017
31 Aug 2019, 14:17
***** from Vodacom
I never had business with vodacom but they're deducting from my account... ***** with these companies is on another level I see... They deducted more than R2000 from my account and I really never had any business with vodacom. I was even surprised seeing vodacom frm my banking statement.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
01 Sept 2019, 11:15 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2019, 11:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
NS
Nolitha S's updateReviewer Update
26 Nov 2020, 09:19I sent all the required documents to vodacoms ***** department on the 22nd of September, that is 2 months ago but this issue is still not solved. I receive threatening messages every day from Ncube INC. My record is probably damaged now because of Vodacoms negligence. This thing is frustrating and irritating because I was planning to buy myself a house but I won't be able to because of vodacom.
NS
Nolitha S's update26 Nov 2020, 09:19
Reviewer Update
I sent all the required documents to vodacoms ***** department on the 22nd of September, that is 2 months ago but this issue is still not solved. I receive threatening messages every day from Ncube INC. My record is probably damaged now because of Vodacoms negligence. This thing is frustrating and irritating because I was planning to buy myself a house but I won't be able to because of vodacom.