***** from Vodacom

I am utterly disgusted with the ********** and unprofessional service I have received from Vodacom and Mondo. On Friday, a Mondo Mobile Consultant called me to try and sell me a Vodacom My Gig 20 Deal for R199 P/M. The deal was rather enticing so I took it. I specifically advised the consultant that this was to be billed to my account number, I even went as far as triple confirming my banking details. Saturday morning, it comes to my attention that this deal has been linked to my Father's recurring account with Vodacom, not my own account as agreed. When I tried to call the Vodacom after sales team to rectify this by way of cancellation, they advised that they required my father to call them and verify a few security questions before they can proceed. My question is, how did they activate something on his account without calling him to verify the same security questions then? Surely if this was not done, the whole deal agreement is null and void ab initio! This is ***** and I am extremely displeased with this! I need this sorted out as early as now! I have received no relief or help from either Vodacom or Mondo!