MP
Morne P
1 reviews | Active since Nov 2018
01 Feb 2019, 11:58
***** from Vodacom
I had a non contract number upgraded without giving any consent from August 2018 they are billing me for ***** that Vodacom committed no service when you phone them they are really bad service provider and cant solve any problems It is now already 6 months really this is terrible.
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Replies (2)
Vodacom's replyOfficial
01 Feb 2019, 14:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2019, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Feb 2019, 08:37 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has now been Resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply11 Feb 2019, 08:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has now been Resolved. Regards Consumer Website Team
Best regards,