1 reviews | Active since May 2015
After speaking to 4 different consultants today nobody could assist me!!!! Vodacom is refusing to send me all the documentation that was signed on my account!!! <br> And additional number is on my account and they say I transferred both these numbers onto my account. I only have one number where does the other one come from??? <br> Vodacom requested me to send them an affidavit stating my case????? Really? They just made their mistake mine? Where do they think will I get time to go and get an affidavit? <br> My account has been hacked can't they see this??? I always told all my friend how happy and impress I was with Vodacom, ever since I moved my account to my Business name, everything went wrong!!! Firstly I was without a working phone for 5 days and now this!!!!<br> To put the cherry on the cake, I was calm the hole time I dealt with them... But the moment I told them they need to send me the proof of the documents Tracy cut the call!!! I called back and spoke to Israel went thru everything with him and again they cut me off!!! What the hell!!! This is my account I need to know what is going on!!!!
Best regards,
Best regards,
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