SN
Sonnette N

1 reviews | Active since Apr 2015

20 Apr 2015, 21:14

***** from inside Vodacom not being dealt with!!!

After doing a premature cancellation in September 2013. Vodacom still deducted money from my account up to March 2015. to top that up customer care informed me that someone inside Vodacom upgraded **********ly on two of my Vodacom contracts!! I have mailed all relevant documentation. i have been struggling for the past two months to sort this matter, only to be transferred between departments!

0
Replies (1)
Vodacom
Vodacom's reply22 Apr 2015, 07:42
Official
Hello Sonnette Nothnag,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team