MV
Minette V
1 reviews | Active since Dec 2021
17 May 2022, 13:41
***** ***** *****
7 March 2022 I signed a contract for the promotion regarding S21FE phone and free tablet. Going on 3 months now, no tablet and NO feedback!!! Every time I contacted Key West Vodacom where I signed the contract, they said they would get back to me ASAP. Which never happened. Yet again after my last phone call another 2 weeks has passed with no feedback as promised. This is ***** as they are not fulfilling the contract details!!!
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Vodacom's replyOfficial
17 May 2022, 14:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2022, 14:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team