SS
Shakeel S

1 reviews | Active since Mar 2015

02 Mar 2015, 14:19

***** ***** *****

Okay Vodacom need to contact me ASAP because im blody fedup of them sending me smses saying im in arrears. 2 contracts numbers *** and *** was taken out **********ly over the phone with vodacom direct which i feel those consultants are stupid and uneducated because of the way they speak, not even proper english and than i go to vodashop so they could help me but they tell the consultant ***** DON'T LIKE SPEAKING TO ANYONE. I MEAN WHAT BULL IS THAT. I faxed and emailed documents numerous times but it just sees=ms nothing is getting done. My main number *** id deleted aswel due to it being in arrears so i would want my number to be reactivated aswel. i need all this to be sorted out and compensated for the bull you guys gave me and deactivating my number. i was patient for too long and now messsages everyday is abit too much now. FIX IT

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2015, 15:21
Official
Hello Shakeelsultan123,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team