***** *****
<p>my vodacom sim was somehow converted to an rmcs contract without my consent. i have beeen calling them since August to rectify and they still have not. all calls i recieve now are on private number and when i call vodacom they direct me to rmcs to rectify. i have been calling for 4 months now.but still my problem has not been resolved. they keep saying an agent will contact me till today no one has called me.</p> <p>VODACOM HOW DID THESE PEOPLE GET MY NUMBER BECAUSE THE SMS SEEMED TO HAVE BEEN COMING FROM YOU..</p>
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Vodacom's replyOfficial
18 Nov 2016, 10:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Nov 2016, 10:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,