***** fest??

Ouch! It is frightening to see so many unhappy Vodacom customers. And now I will join them. For quite some time now I have been getting messages stating that I have used out of bundle data to the value of R***x, which amount is then deducted from my airtime. I have a flexi150 contract which gives me R150 airtime, and thereafter I top up with prepaid airtime. I have no data contract with Vodacom and fail to see how they can just deduct from my airtime for data which I have not used. The words "theft" and "*****" spring to mind. I went to the Vodacom shop at Somerset Mall on September 25 to query this and was served by a very rude and disinterested young man, sitting on his stool and propping his head up with his hand the whole time. How he managed to get out of his bed and travel to work is beyond me. Anyway, he told me that "this is happening to everybody, so just ignore it." I persisted in trying to get some help from him to find out why this is happening and how I could be refunded, but he didn't even bother to look at my contract. {Perhaps if he used his hands to access his computer his head would have slammed down onto the counter??} Bottom line, Vodacom. … I would like a really clear explanation from you as to why this is happening, I would like the amount **********ly deducted from me to be refunded, and I would like these ********** activities to stop immediately. Oh, and perhaps you could install some couches in your shops for your employees to lie on so that they don’t have to support their heads with their hands.