***** & Failure to provide docs

ACC NI I***-1. We have a,ways had 6 contests linked to this Acc - 3 airtime and 3 data. We have always paid in cash in a monthly basis. In October/November we picked up that the amount due was over R20k we continued to pay our normal amount that was due. However we saw in the statement 2 NEW cell no''s - *** & ***. These are not our contracts. We have requested proof of documentation wherein we requested new contracts. Nothing has been forwarded. We sent an affidavit on 24/11 to Glywn in the ***** dept. still no reply. VODACOM has terminated some of our numbers and has left *** open which is our main business number. Yesterday we were debited with R20578.30 which is not for our account. I request an urgent reply and provision of the docs for the new numbers reflected above. I will also be seeking legal advice and will also approach the Ombudsman. I am the accountant for JL SCHOEMAN and am therefore lodging the complaint as I run with all his admiN/finances. <br> Regards Shelley ***