NK
Nicole K
1 reviews | Active since Nov 2018
20 Dec 2021, 08:12
*****
On my credit profile I see that vodacom did multiple credit enquiries on different dates and the best of all is I never tried to do any business with them. On 10 Dec there were 2 enquiries 9 Dec there were 4 enquiries 24 Sept there were 2 enquiries 20 Sept there were 2 enquiries I need all this investigated and removed from my credit profile.
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Replies (3)
Vodacom's replyOfficial
20 Dec 2021, 09:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 09:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NK
Nicole K's updateReviewer Update
21 Dec 2021, 13:12Please reopen my complaint and solve it. And please ensure that the person dealing with the complaint knows how to deal with unhappy clients and how to treat them as the one who just called me is not the person for the job.
NK
Nicole K's update21 Dec 2021, 13:12
Reviewer Update
Please reopen my complaint and solve it. And please ensure that the person dealing with the complaint knows how to deal with unhappy clients and how to treat them as the one who just called me is not the person for the job.
NK
Nicole K's updateReviewer Update
21 Dec 2021, 13:13Please provide me with proof of consent for the credit enquiries done.
NK
Nicole K's update21 Dec 2021, 13:13
Reviewer Update
Please provide me with proof of consent for the credit enquiries done.