KR
Kerry R
1 reviews | Active since Mar 2015
03 Aug 2020, 12:24
*****!!!
I cant believe this company!!, The debit any amount from my at anytime!! The activated a data bundle and now take over 1000 rand for atop up cotract of 175!! I want my money back or I will take this futher
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Aug 2020, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2020, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KR
Kerry R's updateReviewer Update
04 Aug 2020, 16:05Hi... I still have not had anyone call me
KR
Kerry R's update04 Aug 2020, 16:05
Reviewer Update
Hi... I still have not had anyone call me
KR
Kerry R's updateReviewer Update
06 Aug 2020, 08:26I called in today and spoke to Matshidiso Mtimkulu, I believe nobody has attending to my request!! I asked for assist on monday!! I was informed somebody would call me back..... Reference - I cancelled the bundles added yet vodacom still take over 1000 rand from my account
KR
Kerry R's update06 Aug 2020, 08:26
Reviewer Update
I called in today and spoke to Matshidiso Mtimkulu, I believe nobody has attending to my request!! I asked for assist on monday!! I was informed somebody would call me back..... Reference - I cancelled the bundles added yet vodacom still take over 1000 rand from my account