NM
Ntaoleng M
1 reviews | Active since Oct 2020
07 Oct 2020, 12:02
*****
Vodacom has grated someone a contract with my name, surname and ID number. I contacted Vodacom customer care on the 3 October and I was advised to send a copy of my ID and 3 signature samples to their ***** department, till this day 7th October.... No one has contacted me to update me on the status of their investigation. I would also like to know how did someone get a contract without producing proof of address and certified copy if ID.
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Replies (1)Vodacom's replyOfficial
07 Oct 2020, 14:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2020, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
