***** done and your Branches
I have been in the UK since Oct last year. In that time my ex boyfriend had apparently upgraded my cellphone contract *** and then sold the phone. He did have a phone on my name ***, this was a very small contract. I had a friend of mine take the phone away from him o the 23rd Sept when was made aware of the phone that he had upgraded. This month I received a bit on that account for an amount of R1700. I have never ever given him any permission to do any of these things . Please explain how this was done. I need this sorted out. I do not want my phone upgraded as I do not live in SA and who gave him permission for all this to be done without me being there
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Vodacom's replyOfficial
22 Oct 2021, 11:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Oct 2021, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Oct 2021, 15:59 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly forward an email with request and I.D. Copy to *** for further investigation and feedback.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply22 Oct 2021, 15:59
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly forward an email with request and I.D. Copy to *** for further investigation and feedback.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,