***** DISPUTE OF 2017 STILL PENDING INVESTIGATION REF .EC-1KM7-3JE4AJ

I HAVE CALLED VODACOM HEAD OFFICE AND TALK TO SABELO SEVERAL TIMES THE ***** DISPUTE ON MY CELLPHONE IS STILL PENDING THE INVESTIGATION ITS BEEN LONG UNDER INVESTIGATION MEANWHILE I CANT DO SIMSWAP NOR RECEIVE AIRTIME OR DATA SO I FELT THAT I WAS NOT ASSISTED ANYWAY.I WILL NOT ENJOY THE FESTIVE SEASON WITH THIS OUTSTANDING MATTER THAT NEEDED MANAGEMENT ATTENSION.