MC
Marna C
1 reviews | Active since Jun 2019
01 Jun 2022, 07:48
***** Dispute
I have been in a ***** dispute with Vodacom for three months already. sending them or their lawyers documents through for evaluation does not help at all. This morning they deducted an huge amount of money from my account which they have NO permission for, causing my other debit orders not to go through. It seems as if Vodacom is untouchable. The amount of trauma caused by them is unboreable.
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Replies (1)Vodacom's replyOfficial
01 Jun 2022, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2022, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
