***** Deparment Not Responsive.

In September 2017 I received a call from Vodacom requesting payment on “my” account. I informed the consultant that I do not have a Vodacom account so he must be contacting the wrong person.

A week later I received another call with the same request. After a brief discussion we concluded that there must be an account opened **********ly in my name.

I was requested to go to a Vodacom store with: A completed Affidavit stating I have no contract with Vodacom etc A sample of 3 signatures A certified copy of my ID. The Vodacom attendant will then submit my information to their ***** department ********** & **********

On 22 September, I actioned the above, and have received absolutely no feedback from Vodacom’s ***** Department to date.

As I was copied in on the e-mail, I have on numerous subsequent occasions sent a follow up email to the abovementioned mailboxes.

There is no contact number for me to deal with a person.

In May 2018 I was contacted by their legal representatives requesting payment on long outstanding payment.

I have explained the situation and forwarded the legal representative my details as well as the documentation previously sent. This was in the second week of May. She has sent the documentation on to Vodacom but I have still not received any feedback.

Furthermore I have been informed by my bank that I am blacklisted by Vodacom.