BB
Blanche B

1 reviews | Active since Oct 2021

19 Oct 2021, 07:52

***** deal offered on upgrade telephonically

I gave Nobuhle Goba from Vodacom Customer service a good review after receiving a confirming telephonic call and an email stating that both my husband and my contracts were the agreed amount and a day later we received the contracts with a higher amount. I spoke to S****ha Pillay and reported this ********** deal last week Wednesday 13/10/21 and have not heard from her not Vodacom again.

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Replies (1)
Vodacom
Vodacom's reply19 Oct 2021, 09:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team