rC
rian C

1 reviews | Active since Dec 2012

01 Sept 2022, 17:10

*****

Rian Cloete *** Just received an email my id was used to take out a new contract. On the email the number 082135 was written. I phoned it and could in no way get trough to anyone. So how should I let Vodacom know to stop the ***** before it’s committed. I did not take out any accounts today. If this in any way effects me because of vodacom im going to loose it. ANY accounts made on my name today 01/09/2022 cancel them. I’m not going to try phoning you again I already did. I’ll proceed now to email your customer service department. Say goodbye to a client you had for ten years by tomorrow my current number will be switched to Telekom. I want to know where this application took place. I’m not asking out of curiosity I demand to know as I want to open a case of *****.

0
Replies (1)
Vodacom
Vodacom's reply02 Sept 2022, 08:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team