EP
Elroy P
1 reviews | Active since May 2019
19 Sept 2022, 08:15
***** contracts taken on my account
There has been ***** on my account Vodacom authorized migration on my contract without my consent, I requested recordings of the conversation they had so that I can open a case against these ********* and they told me to send an email to them instead the security is very weak. I need to be refunded for money deducted for my account and increased premiums that I do not know of it seems like Vodacom is working with them.
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Replies (1)Vodacom's replyOfficial
19 Sept 2022, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2022, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
