EP
Elroy P

1 reviews | Active since May 2019

19 Sept 2022, 08:15

***** contracts taken on my account

There has been ***** on my account Vodacom authorized migration on my contract without my consent, I requested recordings of the conversation they had so that I can open a case against these ********* and they told me to send an email to them instead the security is very weak. I need to be refunded for money deducted for my account and increased premiums that I do not know of it seems like Vodacom is working with them.

0
Replies (1)
Vodacom
Vodacom's reply19 Sept 2022, 09:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team