MS
MARY S

1 reviews | Active since Jan 2014

14 May 2015, 10:01

***** contracts

on the 13/05/2015 received letter from vodacom stating that i am owing R849.28. I didnot understand the letter because i don't use vodacom to begin with. so i called vodacom customer care in the morning spoke with Nelsiwe Mzolo REF NO:S3-85Y5K-KRWX , she confirmed that someone took contract with my details however she will refer query to ***** line and they will call me back after 7working days/called again to find out how did they process application without certified id copy/3months bank statement /proof of address and pay however unable to provide answers Ref no:*** name of Khanyi.

0
Replies (1)
Vodacom
Vodacom's reply15 May 2015, 09:08
Official
Hello purity2013,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team