***** Contract opened in my name

i am disgusted at the way Vodacom has handled the ********** opening of ma cellphone contract. Last month an amount was deducted from my account and I called to dispute and a ***** case was opened. I sent all the documents and tried following upbut nobody could assist. this month an amount f R2974.66 was again deducted from my account AFTER the consultant told me she had blocked the case and flagged it as a ********** account. I have now incurreed unnecessary fees because of this. I demand someone call and resolve this immediately with the bank and myself. I am expecting debit orders to come through and if any of them bounce Vodacom will have to cover all those fees. i have never had a contract with Vodacom and after this, I will never have one EVER!!!<br> I will be in contact with my lawyer if this is not resolved within 24 hours.