***** Contract from June still not resolved

A contract was **********ly added on my Vodacom Business account on the 13th of June 2018. Account Number: B ********** -2.

It is a smart top up s+ contract with a J4 for the amount of R320, the number is ********** 336. Vodacom said that the phone contract was taken out at the Vodacom store in Vanderbijlpark, still waiting to find out which Vodacom store. I did not give anyone permission to add a contract to the business account and this has been done **********ly. The above came to my attention when we pulled a statement from the Vanderbijlpark Vaal Mall Vodacom shop on the 27th of September 2018. I request Vodacom to investigate this new contract immediately.

I went to Vodacom Vanderbijlpark (and I was helped by a very helpful lady, Sonnica Terblanche) and she sent all the documents to ********** last year on 18t October 2018.

I still haven't heard back regarding the issue yet I am still getting the invoice. I refuse to pay the amount outstanding.

Reference number is EC-1KSU-28OWLY