MT
Marvin T

1 reviews | Active since Nov 2016

23 Nov 2016, 13:19

***** Contract Cancellation toooo long!

<p>I have sent my documents to Vodacom on all the given email addresses more than a month back. I was called to be told that investigations with the Vodashop would be less than 7 days. I still haven't received any feedback and have called numerous times to find out the status and no one tell me. They say Forensics know and they can't contact them! Come on Vodacom help me</p>

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Replies (1)
Vodacom
Vodacom's reply23 Nov 2016, 13:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team