1 reviews | Active since May 2017

14 May 2017, 11:01

***** contract

<p>Last year I was phoned by vodacom informing me about a contract, I told them I don't have a contract with and they asked me to email an affidavit and copy of my identity document and I did, and my name was on credit burrow and they say will investigate and clear my name , and the person who did the contract on my name was in Johannesburg, but I'm in Port Elizabeth, since 2016-09-10, since then I'm going to vodacom shops and phoning my name is still in credit burrow, can you help me</p>

0
Replies (2)
Vodacom
Vodacom's reply14 May 2017, 11:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply16 May 2017, 09:14
Official

Hi Busisiwe

Kindly be advised that your query is being attended too.

Feedback will follow once investigation has been completed.

Regards,

RJ

Best regards,