MM
Maryke M

1 reviews | Active since Apr 2016

07 Nov 2020, 21:42

***** contract

1.still waiting for feed back Ranalld said he will personal put a credit throuf on the 3 of november credit note is R230. Amount wrongly charge for a contract that i did not ask for R309. That is how vodacom ***** from there customers. 2. They said they will cancell the wrongly contract but only change it to a prepaid. 3. The sim of the contract was send back with the phone. They have the phone but dont want to cancel it of my name. 4. Vodacom on facebook said they will get back to me. Still waiting

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Replies (1)
Vodacom
Vodacom's reply08 Nov 2020, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team