1 reviews | Active since Mar 2009
***** Committed yet nothing done
<p>***** has been committed with my ID and banking details at a branch in Sandton. i asked the manager for the ID and numberr of the person who wanted to open a new line. she said she is not allowed to. i reported this to vodacom customer care, i want the details of this person as they are committing ***** on my account. yet here we are. nearly a month later... and nothing has been done. how is it that i have requested ***** and risk to investigate and provide me with these details, yet i get nothing. al they have done is put a "***** alert" on my accoount to say i must be present to open a new contract. what *** is that??? i want this persons details... which the store manager refuses to give to me!!!! Nonhlanhla Nakeng is of no help to me either.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Denis,
Feedback sent via email.
Regards,
CB
Best regards,
Dear Denis,
Feedback sent via email.
Regards,
CB
Best regards,
