***** Committed on my Vodacom accounts

<p>Three of my Vodacom accounts have been reported to the ***** investigations department and yet I still received a bill to pay for those accounts as they have not sorted it out yet. Nearly two months now!</p> <p>The bill is way above what I earn and my history of accounts billing shows that there is definitely something wrong as I have never spent that much on any of my accounts over time with Vodacom.</p> <p>I called the accounts department and they told me that the full amount will be deducted and only refunded after the investigation is complete.</p> <p>I have to-date only had one call from the ***** investigations department looking for a police case number. I do not get reference numbers from these people as promised.</p> <p>If debit my bank account and the debit fails due "insufficient funds available", the bank will charge me for that failed debit order. Who pays me back for that!</p> <p>Everything is done through call centre staffs who don’t know much. You can’t speak to anyone who is competent enough to handle your query by the looks of it!</p> <p> </p>