***** committed

<p>I upgraded to a new package where I declined insurance all of a sudden I get a sms stating that insurance has been activated I immediately went to the branch to see what is going on they logged a call I got a reply stating I need to phone cellsure. I eventually got hold of them they said I need to send through the document wich I signed in the branch when upgrading the contract I then contacted the complaints line and they stated that they cant assist me my 2nd issue is that the application for the upgrade was costed at r509 per month and im being billed r684 per month can I get some assistance to rectify these issues thanks</p>