1 reviews | Active since Apr 2017
***** committed 3 times on 1 account
<p>I am very disappointed to find out that ***** was committed again on my contract account. I logged more than 30 service requests with Vodacom for the ********** upgrades that were done on my account and it took them 3 months to confirm that ***** was committed. I was promised that those lines will be cancelled on my account on 30.04.17, but they still active even today and they still billing me for something that I don't know. I'm very dissappointed with vodacom's service and I feel that my personal iformation is at risk since they don't have proper internal control. How can someone reinstate the lines that were declared as **********. They don't even inform on the progress of my service requests. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Joyce,
I am glad to have resolved this query.
Regards,
Cassandra
Dear Joyce,
I am glad to have resolved this query.
Regards,
Cassandra
Dear Joyce,
I am glad to have resolved this query.
Regards,
Cassandra
Dear Joyce,
I am glad to have resolved this query.
Regards,
Cassandra
