1 reviews | Active since Sept 2016

18 Mar 2017, 08:51

***** charges agains Vodacom

<p>I want to file ***** charges against Vodacom. Can anyone with more legal knowledge please give some advice?</p> <p> </p> <p>They opened a cell phone contract in my name and are also debiting my personal bank account. I did not sign a contract with them. I did not sign a debit order with them. I have never had a Vodacom contract before in my life.</p> <p> </p> <p>I have been struggling for months to no avail. Each month they debit my account with the outstanding amount plus the instalment for the next month.</p> <p> </p> <p>I want to file a case of ***** and also sue them for damages, bank fees and for my credit record now showing that I am not honouring debit orders.</p>

0
Replies (3)
's update18 Mar 2017, 09:03
Reviewer Update

Oh and where do I start? Case of ***** at the police station?

Vodacom
Vodacom's reply18 Mar 2017, 12:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update26 Mar 2017, 08:44
Reviewer Update

It is now the 26th of March. No feedback or phone calls since the 18th