***** cases

We have also had such problems with vodacom over the past year. We have 2 contract with them which total about 498 a month all of a sudden a stop order of 1600 was going off. On investigating it turns out that there are 2 ***** contracts that we are paying for eventually in November last year they listed the one as ***** but we still have not received a refund and the other we are still paying for. In the meantime they froze our WiFi apparently due to the investigation this lasted 5 months and we were charged for those 5 months and again still no refund. By boyfriends phone is a year old and has been in for repairs twice. The first time they took his glass cover off which costs 200 and obviously the screen ended up getting a crack we have just had to pay over 1000 to get it replaced and they have had his phone for almost a month. Every time we go in they say someone will get back to you and you can go a month without hearing from them. Have found them very unhelpful.