MH
Muhammed H

1 reviews | Active since Aug 2018

09 Oct 2018, 15:02

***** Case Still Not Attended To..... Since Last Year!

My ***** Case Has Still Not Been Attended Too! All i get is "We have forwarded this matter to our team" ???

This is ******* and such a matter has not been attended to since LAST YEAR!

For your Reference, this is my 3rd Review on HelloPeter on Vodacom's Ridiculous Service!

0
Replies (2)
Vodacom
Vodacom's reply09 Oct 2018, 15:15
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Oct 2018, 20:08
Official

Dear Muhammed,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved.

Regards

Ashwin Abdurahman

Consumer Website Team(SA)