1 reviews | Active since Sept 2016
***** CASE NOT ATTENDED TO
30/10/17 Cell phone was blocked and hacked where bank accounts were accessed and phone account went to R15,000 (Vodacom quickly refunded that) but the ***** case # A7-UO0G-GITF
Since 30/10/2017 I have had at least 5 attempts on the sim swop or similar on a corporate account and VODACOM are allowing this to happen with NO company documentation.
They just ignore my follow up request on ***** as its quite apparent this is internal.
I am enough of the NO service they provide nevermind the attitude of their Customer Care.
It just does not exist.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Roxy
Please be advised feedback has been sent to you via email.
Regards,
RJ
Dear Roxy
Please be advised feedback has been sent to you via email.
Regards,
RJ
