NM
Nelisiwe M

1 reviews | Active since Jan 2017

03 Nov 2017, 08:05

***** case for non existing contract with Vodacom

I still has not received a call from Vodacom to resolve this matter as per their promise. no sense of urgency because they are not directly affected by this. I do not know how they will make customers 'smile' with this bad service. They must change their recent slogan.

0
Replies (1)
Vodacom
Vodacom's reply03 Nov 2017, 08:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team