DvW
Donné von Wielligh
1 reviews | Active since May 2020
02 Oct 2020, 04:28
***** Case Against Vodacom
I'm opening a ***** case against you. I've dealt with Marlon and till now you keep take R900 and R700 from me. Im going to the police station. I've had enough i want both amounts reversed. My money doesn't grow on trees. Ice had to take loans to get through the month because you are robbing me. I CANCELED THIS CONTRACT
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Replies (3)
Vodacom's replyOfficial
02 Oct 2020, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Oct 2020, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
DvW
Donné von Wielligh's updateReviewer Update
02 Oct 2020, 17:20No call as yet.
DvW
Donné von Wielligh's update02 Oct 2020, 17:20
Reviewer Update
No call as yet.
Vodacom's replyOfficial
05 Oct 2020, 09:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the ***** process needs to be followed. Kindly refer and respond to the email dated 2020-09-04 14:50:14.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply05 Oct 2020, 09:53
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the ***** process needs to be followed. Kindly refer and respond to the email dated 2020-09-04 14:50:14.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,