***** Case

Some upgraded my contract with vodacom without me knowing. I discovered that and immediately raise the ***** case. Vodacom ***** department confirmed that the case was *****. Now, ***** investigator (Siphiwe Makhubo) referred me to "accounts department" which referred me to any vodacom shop/outlet, when I got to vodacom shop (pavillion) they gave me another number to call and said they couldn't help me.

I am using my petrol and wasting time with this and worse of all this case doesn't get resolved. Vodacom is still taking money from my bank account even though that it has been proven that this was *****.

My reference no. ********** ********** 4 Cell number: **********