CK
Charles K
1 reviews | Active since Nov 2017
21 Nov 2017, 11:22
***** case
i have a ***** case since june on my account. vodacom is not sorting this out in any case. im getting emails to say my account is over due and that vodacom will give me over to the Credit Bureau and there legal department. i have been paying my bill eft every month with the correct amount. vodacom is harassing me now for the money i own them but it is not my fault vodacom can not sort out the ***** case. think my lawyers should talk to vodacom
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Vodacom's replyOfficial
21 Nov 2017, 11:54
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Nov 2017, 11:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,