ZD
Zama D
1 reviews | Active since Nov 2017
01 Nov 2017, 14:26
***** case
Someone used my details at Vodacom to get a Cell Phone contract. I called them submitted everything they needed and they said the case has been closed but now ,it still appears that its in errors. My name has been dragged down the drain and it wasn't my fault. I cant even get a loan or anythings else ,I asked them to sort the matter but nothing has been solved.
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Replies (2)
Vodacom's replyOfficial
01 Nov 2017, 15:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Nov 2017, 15:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Nov 2017, 08:04Dear client,
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Best regards,
Vodacom's reply02 Nov 2017, 08:04
Official
Dear client,
Your query has been addressed and assigned to the relevant supporting team.
Warm regards,
SS
Best regards,