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Xolisile G
1 reviews | Active since Jan 2019
13 Mar 2023, 15:35
*****
I sent all the documentation to vodacom ***** department on the 24th of Feb and they indicated I will be assisted within 7 to 14 days. I followed up on Friday 10 to the same email I got from Thabo. No response even now. Im being sent invoice for a contract of over R4000 monthly that I didnt take.
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Replies (4)
Vodacom's replyOfficial
13 Mar 2023, 15:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply13 Mar 2023, 15:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
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Xolisile G's updateReviewer Update
14 Mar 2023, 10:21Can I get the same confirmation into my email please. Because as of Monday the 13th I received an Invoice from vodacom. Also Id like clearance from any Bureaus regarding the same. My email adress is ***
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Xolisile G's update14 Mar 2023, 10:21
Reviewer Update
Can I get the same confirmation into my email please. Because as of Monday the 13th I received an Invoice from vodacom. Also Id like clearance from any Bureaus regarding the same. My email adress is ***
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Xolisile G's updateReviewer Update
11 Apr 2023, 19:53I am still getting invoices from vodacom even when it was confirmed that a ***** was committed in my name with Vodacom
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Xolisile G's update11 Apr 2023, 19:53
Reviewer Update
I am still getting invoices from vodacom even when it was confirmed that a ***** was committed in my name with Vodacom
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Xolisile G's updateReviewer Update
11 Apr 2023, 19:54I am still getting invoices from vodacom even when it was confirmed that a ***** was committed in my name with Vodacom
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Xolisile G's update11 Apr 2023, 19:54
Reviewer Update
I am still getting invoices from vodacom even when it was confirmed that a ***** was committed in my name with Vodacom