***** by Vodacom online

I signed a contract phone with Vodacom online, iPhone 8 on August 2022 I got the phone and it’s damaged so badly the phone doesn’t charge fully and it keeps switching its self on and off.. I contacted them complaining and they sent me to Vodacom store but when I got there they told me the don’t fix anything from online so I called again now the only telling me how the phone is preowned and since it doesn’t work they can’t do much.. they didn’t mention that on the adverti*****t now they deducting my money R200 and I don’t use the phone the box I received the phone with state it’s new and it’s includes 12 months warranty, I have spoke to their manager by the name sherwin from auto sples department they said and they promised to sent a delivery to come Collect my phone to fix this was late November till today I never got any contact from Vodacom regarding my phonr