AJ
Adele J
1 reviews | Active since Jun 2020
22 Jun 2020, 15:59
***** BY VODACOM
We are very dissapointed in Vodacom. We have had our cellphone contracts for many years, and never had something like this happen. We as family have 6 cellphones contracts and two wifi rooters on contract. We are loyal payers to. Last month you deducted our account with an extra amount without permission and this month again. To me this is *****, because we have a fixed amount each month that we signed for as per contract. So who gives you the right to do this. ***** *****!!!!!! I want my money back or I am taking my bussiness else were.
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Replies (1)Vodacom's replyOfficial
22 Jun 2020, 16:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jun 2020, 16:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
