***** by vodacom and finrite

Vodacom and their partner Finrite **** clients of their hard-earned money. during May 2019 I received an invoice from vodacom indicating that I will be billed for insurance. Mind you at that time I was perplexed and accordingly and immediately informed vodacom that there was an error in their billing. However, vodacom proceeded to deduct the erroneous amount from my bank account. I regard that as a ******** act and ***** as the money was taken even though I accordingly informed vodacom that they are wrong. I then raised a complaint with them and learnt that the error was processed by their partner finrite. I had been contacting finrite, however, they send me from pillar to post and insist that I must contact vodacom. further, I expect that the same way the company charges intersest for late payments they must pay my money with interest.